Payment can be made by Credit Card or Bank Transfer.
You will receive all the information through email after your preliminary booking online through our website.
High Season
• No penalty will be incurred if the cancellation is received by the resort up to 15 days prior to the scheduled arrival
date.
• Cancellation made less than 14 days prior to the arrival day, 20% of the total value of booking will be charged.
Peak Season
• No penalty will be incurred if the cancellation is received by the resort up to 30 days prior to the scheduled arrival
date.
• Cancellation received by the resort between 15- 30 days prior to arrival day, a cancellation fee equivalent to
50% of the total value of booking will be charged.
• Cancellation made less than 15 days prior to arrival day, 100% of the total value of booking will be charged.
Low Season
• No penalty will be incurred if the cancellation is received by the resort up to 12 hours prior of the scheduled arrival
date.
• A penalty equivalent to the contract rate of one night will be charged for cancellations within 4 hours prior to the scheduled arrival date.
No Show Policy
• In the event that the individual or entire groups do not arrive, or should the client or group fail to arrive without prior cancellation, the resort will charge the equivalent 100% of the total value of booking.
